General Rules and Disciplinary Offences


Your statement of main terms of employment and the policies and procedures contained in this handbook set out what is required of you in the course of your employment with us. It is not possible to compile an exhaustive list of rules and procedures that you must follow and therefore what follows is a non-exhaustive list of guidelines that must be adhered to in the course of your employment: –

you are expected to wholeheartedly devote yourself to the exercise of your duties at all times during working hours
you are expected to act in our best interests at all times
you are expected to undertake reasonable duties that fall outside the scope of your normal day to day duties as and when required to assist with the smooth operation of our business
you are expected to have a good attendance and timekeeping record
you are expected to undertake your duties with all reasonable care and skill
you must take care to comply with the terms of our Data Protection Policy in the exercise of your duties
you must maintain a professional appearance and maintain a good standard of cleanliness and personal hygiene at all times while representing us
you must maintain a courteous and respectful manner to other employees, as well as to clients, children, visitors, suppliers and other persons you come into contact with during the exercise of your duties on our behalf
you must not, without our prior consent, undertake any alternative employment or self-employment. In the event that you undertake any other paid work:
you must notify your line manager of the hours worked so that we can ensure we meet our obligations under the Working Time Regulations and
Any such employment or self-employment must not be in competition with us.
you must abide by our rules and good common sense in relation to the health and safety of yourself and others
you must take care not to damage property belonging to us or any of the other employees or our clients or suppliers.
You must comply with the company’s policies and procedures

Misconduct (falling short of gross misconduct)
Set out below are examples of behaviour which we treat as misconduct falling short of gross misconduct. Such behaviour will normally render you liable to sanction under the Disciplinary Procedure up to and including a final written warning. You should note that this is not an exhaustive list, and management reserves the right to decide how any other misconduct shall be categorised. Examples include:

Lateness
Failure to comply with the absence notification and certification procedure
Careless work or poor effort at work
Work performance below an acceptable level
Failure to maintain a safe and tidy working environment
Extended tea or meal breaks
Failure to maintain a satisfactory standard of personal appearance or hygiene
Dangerous physical horseplay
Neglect causing damage to property or equipment of the employer, a client, or another employee
Unsatisfactory attitude or behaviour towards others
Use of foul language
Wilful or excessive wastage of materials
Excessive time away from the job
Breaches of our data protection policy not treated as grossly negligent or deliberate
Breaches of health and safety rules not treated as gross misconduct

Gross Misconduct
Set out below are examples of behaviour which we treat as gross misconduct. Such behaviour will normally render you liable to dismissal without notice. You should note that this list is not exhaustive. Examples include:

Serious breach of health and safety rules
Fighting or physical violence
Gross negligence
Failure to report damage caused to persons or property
Unauthorised absence
Time off for sickness when not genuinely ill
Abandoning duties during working hours
Smoking in an unauthorised area including a work vehicle
Failure to follow a reasonable work instruction
Serious misuse of our email, phone and internet facilities
Grossly offensive or obscene behaviour
Acts of unlawful discrimination or victimisation, bullying and/or harassment
Breach of rules contained in the alcohol and drugs policy
Driving under the influence of alcohol or drugs
Falsification of records
Making a false / malicious complaint
Undertaking private work during working hours
Working in competition with us
Carrying out any paid or voluntary work without consent while on sick leave
Serious breach of security rules, including data security rules
Actions which could reasonably be deemed to bring our business into disrepute
Grossly negligent or deliberate breach of our data protection policy
Theft or misappropriation of property belonging to us, another employee, our client or supplier
Wilful or grossly negligent damage to property
Clocking / swiping / signing-in offences
Accepting, requesting or offering a bribe
Breach of the implied term of mutual trust and confidence in the employment relationship
Conviction of a criminal offence (except for minor road traffic offences) that impacts on your suitability to do your job or your relationship with us, your work colleagues or our clientss, suppliers or business partners.